Bookings can be made to our
office by email:
here to download booking form) or by phone: + 84 912 659
225 and shall be confirmed within 24 hours.
should be received no later than 45 working days prior to
passenger s' arrival. Payment should be made by telegraphic
transfer, internet transfer to our bank account.
and other some choose for you:
- Visa Card/Master card ( for
- Western Union transfer You can do it either from
any WU office in your country or through the web site:
- Money Gram transfer Get details at:
DepositsAll trips require a
non-refundable deposit of US$100 per person. The deposits will
confirm your reservation until 45 days prior to trip departure,
at which time the balance of the trip is due. If the balance is
not paid in full by the due date, the booking will be regarded
As a general rule,
unless otherwise stated, our policy is that all cancellation
must be informed in writing either by email or fax.
Cancellations will be subject to the following charges:
* More than 45 days prior to trip departure. No charge, however
100$US deposit is non-refundable.
* 30-45 days before arrival: 10% charge
* 15-29 days before arrival: 40% charge
* 28-7 days before arrival: 60 % charge
* Within 7 days before arrival: 100% charge
All prepaid hotels are subject to the following
>14 days We Guarantee 100% Money Back, Only US$10
charge per booking is forfeited. Thus if we collect from
credit card, 3% will be charged.
7-14 days before arrival: 10%
2 - 6 days before arrival: 40%
< 2 days before arrival: 100 %
Trip insurance is
required for our trips. An insurance policy number for our
all-inclusive travel insurance, which includes trip
cancellation, medical evacuation and other coverage, should be
confirmed upon your trip departure.
Tour costs and what
inclusion/exclusion are listed on the itinerary for each tour.
Unless indicated otherwise on the tour itinerary, the tour fee
includes: accommodations in double/twin occupancy and meals as
stated, all transportation during the tour, entrance fees , and
services of a local tour guide. Tour costs are based in US$ and
per person. No refunds will be given for unutilized services.
Voucher will be
Vietnam Travel Channel after the booked trip is confirmed
and payment is completed. A service voucher will be
sent by email/fax or snail mail to passenger.
No refunds nor
exchanges can be made in respect of accommodation, meals,
sightseeing tours, transport or any other services which are
included in the tour prices but not utilized by the tour member.
Vietnam Travel Channel is not responsible for any loss,
injury or damage sustained by passengers. Additional expenses
incurred due to delays or postponement, accidents, inclement
weather, political restrictions or any other causes must be
covered by the passengers. Passengers are required to have full
travel insurance covered. This include trip cancellation,
medical emergency evacuation, and other coverage. Airline
schedule, train timetable and local conditions may affect
accommodation and itineraries. Should this occur, Viet Vision
Travel will endeavor to substitute a suitable arrangement of
Channel will act as an intermediary between the clients and
other services suppliers such as air, train, boat, and hotels in
the event of any complaint.