Home Contact  
You are here : Home - Booking Guide

Today:

Vietnam Travel
Vietnam Classic Tours
Halong Bay Cruises
Mekong River Cruises
Vietnam Adventure Tours
Vietnam cycling Tours
Motorbiking tours
Honeymoon Tours
Beach Relaxation
Vietnam Package Tours
Sapa Package Tours
Vietnam Daily Tours
Kayaking & Diving Tours
Trekking Tours
Vietnam Special Tours
Incentive & M.I.C.E
Build your Trip
Laos Travel
Laos Tours
Laos Hotels
Laos Travel Guide
Cambodia Travel
Cambodia Tours
Cambodia Hotels
Cambodia Travel Guide
Vietnam Hotels
Hotels in Sapa
Hotels in Hanoi
Hotels in Halong
Hotels in Hai Phong
Hotels in Hue
Hotels in Danang
Hotels in Hoian
Hotels in Nha Trang
Hotels in Phan Thiet
Hotels in Dalat
Hotels in Saigon
Hotels in Can Tho
Hotels in Vinh
Hotels in Phu Quoc
Hotels in Ninh Binh
Hotels in Thanh Hoa
Hotels in Vung tau
Hotels in Chau Doc
Other Location
Vietnam Travel Guide
Hanoi Travel Guide
Sapa Travel Guide
Dien Bien Travel Guide
Halong Travel Guide
Hai Phong Travel Guide
Ninh Binh Travel Guide
Vinh Travel Guide
Hue Travel Guide
Da Nang Travel Guide
Hoian Travel Guide
Nhatrang Travel Guide
Dalat Travel Guide
Saigon Travel Guide
Phan Thiet Travel Guide
Chau Doc Travel Guide
Cantho Travel Guide
Phu Quoc Travel Guide
Ha Tay Travel Guide
Lang Son Travel Guide
Laocai Travel Guide
Mai Chau Travel Guide
My Tho Travel Guide
Myson Travel Guide
Backan Travel Guide
Tay Ninh Travel Guide
Tuyen Quang Guide
Vinh Long Travel guide
Travel Service
Vietnam Cars for Rent
Vietnam Train Tickets
Vietnam Flight Tickets
Vietnam Visa Services
Vietnam Hire tour guide
Travel information
Vietnam Travel Tips
Vietnam Travel News

 

Booking Guide
 


Booking
Bookings can be made to our office by email: info@vietnamtravelchannel.com (click here to download booking form) or by phone:
+ 84 912 659 225  and shall be confirmed within 24 hours.

Payment method
Full settlement should be received no later than 45 working days prior to passenger s' arrival. Payment should be made by telegraphic transfer, internet transfer to our bank account.

and other some choose for you:

  1. Visa Card/Master card ( for paying deposit)
  2. Western Union transfer You can do it either from any WU office in your country or through the web site: www.westernunion.com.
  3. Money Gram transfer Get details at: www.moneygram.com

Deposits
All trips require a non-refundable deposit of US$100 per person. The deposits will confirm your reservation until 45 days prior to trip departure, at which time the balance of the trip is due. If the balance is not paid in full by the due date, the booking will be regarded as cancelled.

Tour Cancellations
As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be subject to the following charges:
* More than 45 days prior to trip departure. No charge, however 100$US deposit is non-refundable.
* 30-45 days before arrival: 10% charge
* 15-29 days before arrival: 40% charge
* 28-7 days before arrival: 60 % charge 
* Within 7 days before arrival: 100% charge

Hotel cancellation:
All prepaid hotels are subject to the following cancellation charges:
>14 days We Guarantee 100% Money Back, Only US$10 administration
charge per booking is forfeited. Thus if we collect from credit card, 3% will be charged.
7-14 days before arrival: 10%
2 - 6 days before arrival: 40%
< 2 days before arrival: 100 %

Travel Insurance
Trip insurance is required for our trips. An insurance policy number for our all-inclusive travel insurance, which includes trip cancellation, medical evacuation and other coverage, should be confirmed upon your trip departure.

Tour cost
Tour costs and what inclusion/exclusion are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double/twin occupancy and meals as stated, all transportation during the tour, entrance fees , and services of a local tour guide. Tour costs are based in US$ and per person. No refunds will be given for unutilized services.

Voucher
Voucher will be issued by Vietnam Travel Channel after the booked trip is confirmed and  payment  is completed. A service voucher will be sent by email/fax or snail mail  to passenger.

Liability
No refunds nor exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member. Vietnam Travel Channel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement, accidents, inclement weather, political restrictions or any other causes must be covered by the passengers. Passengers are required to have full travel insurance covered. This include trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur, Viet Vision Travel will endeavor to substitute a suitable arrangement of similar value.

Complaints/Refunds:
Vietnam Travel Channel will act as an intermediary between the clients and other services suppliers such as air, train, boat, and hotels in the event of any complaint.

Customized tours | Terms & conditions | Privacy policy | FAQs | Travel News | Link exchange  | Payments & Refund

  Vietnam Travel Channel